Why Brand Marketing Matters More Than You Think

Sep 15, 2025

Three times a year, we head to Georgia State University to teach marketing at CMAA’s Business Management Institute.

The first ten minutes always go like this:

Performance marketing is a first impression.
Brand marketing is a lasting one.

Performance gets attention.
Brand earns trust.

Performance can spark a lead.
But only brand builds belief — the kind that lasts long after the tour, the onboarding, or the opening event.

In the club world, performance marketing is easy to measure —
and easy to overvalue.

The numbers feel good:
Clicks. Form fills. RSVP counts. Throughput.

But clicks don’t create commitment.
And curiosity doesn’t become conviction without context.

That’s where brand marketing comes in.

It doesn’t just describe what you offer.
It defines what you mean.

It’s the story that precedes the search.
The signal that shapes perception.
The reason someone fills out your form with intention — not just to “learn more.”

Brand marketing shapes how people feel about your club
before they ever set foot on property.

Let’s be clear:
Both performance and brand marketing matter.
But one always comes first.

Brand Marketing

  • Builds trust, desire, and preference
  • Asks: “What do we want to be known for?”
  • Pulls people in
  • Harder to measure
  • Creates gravity

Performance Marketing

  • Drives short-term action
  • Asks: “What's working this week?”
  • Nudges them forward
  • Easy to measure, and easier to overdo
  • Creates sparks

Brand is the gravity.
Performance is the spark.
But without gravity, sparks fizzle out.

So yes — performance marketing matters.

It’s how people first find you.
The post. The click. The inquiry.
The spark.

But sparks don’t last on their own.

Brand gives that action meaning.
It’s what turns momentum into magnetism.
What transforms interest into pride.

The best clubs don’t just drive traffic.
They build desire.
They tell stories that create belonging.

That’s not a campaign.
That’s a brand.

It's why our philosophy is rooted in brand marketing.
And exactly what we teach.

Until next Monday,