Stop Emailing. Start Connecting.

Aug 25, 2025

Member communications are broken.

Too many emails.
Too many platforms.
Too many “just a reminder” subject lines that feel like clutter.

And let’s be honest — members have tuned out.

Not because they don’t care.
Because we’ve trained them not to.

Most clubs rely on email to share everything:
Events. Updates. News. Deadlines. Policies. Wins. Losses. Weather alerts.

Which means the truly meaningful things —
the stories, the energy, the culture — get buried under all the noise.

At the same time, member portals have become purely functional:
Book a time. Check a balance. Print a statement. Done.

Useful? Yes.
But not engaging.
And definitely not inspiring.

We’ve reduced member communications to transactions.
But what members actually crave is connection.

It’s time to rethink the experience.

We believe every club should have a content hub
A single destination where members can engage with the voice of the club, not just its calendar.

Not a feed full of flyers.
Not a static bulletin board.
A real place for:

  • Event recaps and photos
  • Spotlights on members, teams, and staff
  • Capital project updates with narrative and visuals
  • Playlists, recipes, club wins
  • Member-to-member interaction
  • Searchable archives based on themes members actually care about
  • A modern, mobile-first experience they want to check in on
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Here’s what happens when you get it right:

  • Emails become lighter and more focused — with links to real content, not paragraphs of it
  • Open rates go up because inboxes feel less exhausting
  • Members start checking in proactively — because the club becomes part of their rhythm again
  • You stop repeating yourself
  • The culture of the club has a home

We don’t need more messages.
We need a better home for the stories that matter.

Let the portal do its job.
Let email carry what’s essential.

But give your content a place to live.
A place members know they can go to feel connected, informed, and proud to belong.

Stop emailing everything.
Start building something worth returning to.

Until next Monday,